Email Setup & User Guides

General Settings

October 21, 2015
There is a new tool that helps to get the proper e-mail settings. Go to this URL on the device that you want to setup the e-mail and follow the prompts.
If available, first try the secure settings, which will use an encrypted SSL connection:
Incoming (POP):, port 995
Outgoing (SMTP):, port 465
  • If sending is not working, try specifying the encryption protocol as "SSL" (not "TLS" or "Auto")

If the secure settings do not work, try the regular settings:
Incoming (POP):, port 110
Outgoing (SMTP):, port 587
  • Outgoing servers require SMTP authentication
  • When entering your User Name, enter your entire email address using lowercase letters.
June 26, 2013: CRAM-MD5 Being Phased Out
If you are using CRAM-MD5 to authenticate to the SMTP server, please note that it is being phased out. Replace CRAM-MD5 with PLAIN/PASSWORD authentication over an SSL connection. In order to setup an SSL connection, please use the secure settings above. Specific instructions for the e-mail software you are using can be found below.

Exchange Settings

Please contact us for settings and setup guides for Exchange accounts.

PC Software Setup Guides

Outlook 2007

Outlook 2003

Windows Mail


Mac Software Setup Guides

Mac Mail (Leopard 10.5)

Mac Mail (Tiger 10.4)


Mobile Device Setup Guides




Windows Mobile

Webmail Guide



email setup & user guides
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